PRIVACY POLICY

Welcome to Mustah Care (mustahhealnglow.com). Your privacy is of the utmost importance to us, especially given our focus on healthcare, skincare, and pharmaceutical science. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, read our content, subscribe to our newsletter, contact us, or purchase products.

This website provides educational information about health, wellness, skincare, ingredients, and related topics. It does not provide medical advice. Please do not send us sensitive personal health information through forms, comments, or email.

1) Who we are

Website/Brand: Mustah Care
Contact email (privacy): mustahcare@gmail.com
Country: Pakistan (serving visitors globally)

Mustah Care is a science-led health and wellness platform founded and authored by Rida Tahir, a Licensed Pharmacist and PhD Scholar. We provide evidence-based information on health conditions, wellness, and skincare ingredients.

2) What this policy covers

This Policy applies to personal information collected through:

• our website pages and blog content
• email newsletter signups
• contact forms and customer support messages
• comments (if enabled)
• purchases, checkout, and customer accounts (if ecommerce is enabled)
• analytics and cookies used on our website

3) Information we collect

Information you provide directly

• Contact details: name, email address, phone number.
• Account and purchase data: username, password (hashed), billing and shipping address, order history.
• Profile and preferences: newsletter topics, language preference, saved recipes or tools.
• User content: comments, reviews, form submissions, messages to support.

Information collected automatically

• Usage data: pages visited, time on site, clicks, search queries, referral URL.
• Technical data: IP address, device type, browser, operating system, screen size, device identifiers.
• Cookies and similar technologies: session cookies, persistent cookies, local storage for preferences and analytics.

Sensitive categories

We do not intentionally collect highly sensitive health data beyond what users voluntarily provide in comments or form submissions. If you submit health details (for example, in a forum or contact form), treat that as public unless the form explicitly states otherwise.

4) How we use your information

Provide and improve services

• Deliver content, process orders, manage subscriptions, and respond to inquiries.
• Personalize content and recommend relevant articles, recipes, or products.

Communications and marketing

• Send transactional messages, newsletters, and promotional offers when you opt in.
• Send important account and policy updates.

Analytics and site operations

• Analyze site usage to improve performance, content, and user experience.
• Detect and prevent fraud, abuse, and security incidents.

Legal and safety

• Comply with legal obligations, enforce our Terms of Use, and protect rights and safety.

5) Newsletter and marketing emails

• weekly or periodic tips/guides (health, wellness, skincare, recipes)
• occasional product updates or announcements

You can unsubscribe at any time using the link in our emails. If you unsubscribe, we may still send non-marketing messages such as order confirmations or important service notices (if you purchase from us).

6) Ecommerce and payments

• name, email, phone, billing/shipping address
• order details (items purchased, order history)
• payment confirmation details (we do not intentionally store full card numbers)

Payments are typically processed by third-party payment providers. Those providers handle payment information under their own privacy practices.

7) How we share information

We do not sell your personal information in the ordinary sense.

A) Service providers

• website hosting and security
• analytics providers (e.g., Google Analytics)
• email newsletter providers
• ecommerce/checkout and shipping tools (if enabled)

B) Legal and safety

• Consent for newsletters and marketing communications.
• Contract performance to fulfill orders and provide services.
• Legitimate interests for site analytics, fraud prevention, and improving services.
• Legal obligations where required by law.

C) Business transfers

If we restructure, merge, or transfer assets, information may be transferred as part of that process.

D) With your consent

We may share information when you ask us to or consent.

8) Advertising, affiliates, and third-party links

• links to third-party websites
• embedded content (e.g., videos, social posts)
• affiliate links (where we may earn a commission)

Third-party sites and services operate under their own privacy policies.

9) Cookies and Similar Technologies

• remember preferences
• understand site usage (analytics)
• support security and site performance
• support ecommerce functions like cart/checkout

You can control cookies through browser settings. Blocking cookies may affect site functionality.

10) Data retention

• newsletter subscriptions: until you unsubscribe
• contact requests: as needed to respond
• orders and transactions: for accounting and legal needs

11) Security

We use reasonable safeguards to protect information. However, no method of transmission or storage is 100% secure.

12) International visitors

We are based in Pakistan and may process information internationally.

13) Your rights and choices

You may request access, correction, deletion, or unsubscribe from marketing emails by contacting mustahcare@gmail.com.

14) Children’s privacy

Our website is not intended for children under 13.

15) Changes to this Privacy Policy

We may update this Policy from time to time.

16) Contact us

Email: mustahcare@gmail.com

Legal disclaimer: This Privacy Policy describes general practices and does not create contractual rights.